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ServicePRO - On Premise Active Directory Pass-through Authentication

Prerequisites Settings on the ServicePRO Server

  • Launch the IIS where the ServicePRO application is hosted and select the ServicePRO.Service in the virtual directory.
  • Navigate to the Authentication and make sure to enable the Windows authentication.
    Windows Authentication

ServicePRO Application Settings:

  • Login to the ServicePRO application with ServicePRO administrator Privilege.
  • Navigate to the General section in the Portal designer under the Setup Menu options.
  • Turn on the toggle option for the option 'Allow user to sign in using Windows Login Account'.and Save.
    Portal designer-General
  • Reset IIS
  • Logout of the application and login back to the application with the Windows login button.