Purge by Folder

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Purge by Folder

The Purge by Folder feature is similar to the standard Purge functionality. This utility will help you reduce the size of your database by permanently deleting old requests by folders instead of specified date ranges.

You can select to purge only closed requests or all of the requests that are in the folder. Using the Purge by Folder utility requires “ServicePRO Administrator” privileges. Please be sure to backup the database before running this utility. Purged requests cannot be recovered once they have been removed from the database.

Navigation

1. Navigate to the left-hand side menu underneath the ServicePRO icon.
2. From the Administration tab, click on the Purge by Folder option as highlighted below.
   

   Purge by Folder Navigation
3. Click on the Select Folder drop-down menu to select the Folders you want to Purge, and the below window will appear. Press Ok once the folder is selected.
   

   Find Folder Window
4. Select the Date in which you want to Purge the Folder, then press Purge.
   

   Purge Folder